An app to get your railway coach cleaned
Taking a step further on the Swachchh Bharat Abhiyan, Indian Railways have come up with an app that will get your railway compartment cleaned. Following the complaints of the passengers about the lack of cleanliness railways have taken this step. Some passengers even complaint that the cleaners didn’t respond to their requests and went off duty.
Using the app is fairly easy. Passengers just need to just enter their PNR number on the mobile app to register complaints related to their coach. Afterwards, an SMS with details of the coach and berth number will be forwarded to an attendant on the train which will then seek an acknowledgement from the complainant.
“Central Railway has developed a good mobile app ‘Clean My Coach’. All zonal railways should adopt it, most of the long-distance trains have housekeeping staff on board, but passengers are often not able to trace them in a moving train, ” said a senior railway official said to Times Of India.
You can also use this link to register complaints.
Download the app here